The Center

Define a management & discovery desktop platform for a global technology company, to create a clear plugging and daily use experience of the hardware.

My Role

UIUX Design Intern

Responsibility

UX Design, Visual Design, Wireframing, Prototyping, User Research

Team

Senior Designers, Product Managers, Engineers

Duration

2025/5-2025/9

4 months

The Ask

The client aimed to design a management platform for hardware setup and accessory discovery, focusing on a seamless experience and promoting advanced features.

User painpoint

Users struggle with a confusing setup process and an overly complex daily use experience.

Business goals

Boost uses’ awareness of the hardwares and the purchase service through a exploratory platform.

Challenge

Minimal user data

We started with limited user research from the client, requiring us to translate broad business goals into clear UX opportunities.

Technical capability

The project involved multiple physical devices, which required us designing interactions tailored to each device’s capabilities.

Build design system

We needed to design a sub-design system within the client’s framework, balancing consistency with brand personality.

The Center

Define a management & discovery desktop platform for a global technology company, to create a clear plugging and daily use experience of the hardware.

My Role

UIUX Design Intern

Responsibility

UX Design, Visual Design, Wireframing, Prototyping, User Research

Team

Senior Designers, Product Managers, Engineers

Duration

2025/5-2025/9

4 months

The Ask

The client aimed to design a management platform for hardware setup and accessory discovery, focusing on a seamless experience and promoting advanced features.

User painpoint

Users struggle with a confusing setup process and an overly complex daily use experience.

Business goals

Boost uses’ awareness of the hardwares and the purchase service through a exploratory platform.

Challenge

Minimal user data

We started with limited user research from the client, requiring us to translate broad business goals into clear UX opportunities.

Technical capability

The project involved multiple physical devices, which required us designing interactions tailored to each device’s capabilities.

Build design system

We needed to design a sub-design system within the client’s framework, balancing consistency with brand personality.

The Outcome

Hero Screen - Discovery Flow

An interactive and immersive discovery experience.

HUD Track - Plug and Play Experience

An engaging and informative setting up process.

LTE Track - Daily Use of the Connection Point

A dynamic and easy-to-use connection point.

LTE Track - Daily Use of the Connection Point

A dynamic and easy-to-use connection point.

Design System

Magnetic, Minimal, Odular

I create a sub-design system that conveys a magnetic visual language. Also explored the logo of the platform that aligns with this identity.

Branding

Concept: Orbit

I participated in the logo redesign for the platform. It represents paired accessories as satellites in orbit around the central laptop device.

Branding

Concept: Orbit

I participated in the logo redesign for the platform. It represents paired accessories as satellites in orbit around the central laptop device.

The Process

PRD Review & Road Map

To define a navigation hierarchy, we organized the PRD into a high-end flow from purchase to daily use, and highlighting the hero moments.

PRD Review & Road Map

To define a navigation hierarchy, we organized the PRD into a high-end flow from purchase to daily use, and highlighting the hero moments.

PRD Review & Road Map

To define a navigation hierarchy, we organized the PRD into a high-end flow from purchase to daily use, and highlighting the hero moments.

PRD Review & Road Map

To define a navigation hierarchy, we organized the PRD into a high-end flow from purchase to daily use, and highlighting the hero moments.

Other processes

I also completed several other steps to define a clear design direction, including IA, personas, and user journey mapping.

Other processes

I also completed several other steps to define a clear design direction, including IA, personas, and user journey mapping.

Other processes

I also completed several other steps to define a clear design direction, including IA, personas, and user journey mapping.

Other processes

I also completed several other steps to define a clear design direction, including IA, personas, and user journey mapping.

Other processes

I also completed several other steps to define a clear design direction, including IA, personas, and user journey mapping.

Wireframing

I participated in the process to define 3 key user flows and their core interaction.

Wireframing

I participated in the process to define 3 key user flows and their core interaction.

Wireframing

I participated in the process to define 3 key user flows and their core interaction.

Wireframing

I participated in the process to define 3 key user flows and their core interaction.

Wireframing

I participated in the process to define 3 key user flows and their core interaction.

Design Iteration

I made iteration based on client feedback & team review, shaping a more engaging experience.

Design Iteration

I made iteration based on client feedback & team review, shaping a more engaging experience.

Design Iteration

I made iteration based on client feedback & team review, shaping a more engaging experience.

Design Iteration

I made iteration based on client feedback & team review, shaping a more engaging experience.

Design Iteration

I made iteration based on client feedback & team review, shaping a more engaging experience.

Platform Home Page

Before

Device management area takes up excess space.

Product detail section feels overly crowded.

After

Use a navigation bar to switch easily between devices.

Free up space for visual interaction and product details.

Downloading Process

Before

Current installation flow isn’t visually striking.

Downloading process lacks engagement.

After

Increase visual contrast to be more immersive.

Switch to manual playback to reduce idle time.

Connection Point

Before

Insufficient information displayed.

After

Add CTA to simplify data renewal.

Display more information related to data.

Takeaways

If I have more time

Share technical limitations early with the client team to prevent later design issues.

Conduct usability testing with real users to gather data to refine the design.

I learned

How to better balance business goals with a seamless, user-friendly experience.

Adapt quickly to complex projects and the fast team pace.